Privacy and data

Delete your EdgeMirror account

You can ask us to delete your account and data. This page explains how to do it, what we delete, what we keep, and for how long.

Applies to the EdgeMirror: Trading Journal app and edgemirror.io. Developer: Erick D. Machado Alvarez.

Last updated: September 15, 2026

How to request deletion

Sign in at edgemirror.io.
Go to Settings > Profile. At the bottom of the page, under Delete account, choose Request account deletion.
Review what we delete and what we keep, then confirm with the 6-digit code we email you.
We complete it within 30 days. You can cancel while it's pending.

Using the app? The same option is in Settings > Profile.

Your account: profile, email, protected password, passkeys, preferences, trader profile, feature access and Eddy context settings.
Your trading data: trades, journal, notes, emotions, tags, screenshots, playbooks, goals, dashboard widgets and snapshots, wash-sale alerts, AI insights, and Eddy and support chats.
Your broker connections: tokens, linked accounts and sync history. We revoke access at the provider where its API allows it.
Your push subscriptions, notification preferences and your contact in our mailing list.
Your clan memberships and your content in them: posts, images, reactions, votes, pins, and your data in daily summaries and leaderboards.
If you own a clan, ownership passes to its longest-standing member. If you're its only member, we delete the clan.

We complete the deletion within 30 days. After that, we keep only the following, for the time shown:

Data we keep after deleting your account
What we keep	Why	How long
Invoices, payment records, and affiliate commissions and payouts	Billing, accounting and dispute resolution. If another affiliate referred you, once that period ends they keep their commission record, but without information that identifies you.	6 months
Security logs and the record of your deletion request (email hash, dates and status)	Fraud prevention and proof that we handled your request.	12 months
Encrypted database backups	Disaster recovery. Your data leaves the backups as they rotate out.	3 months

Invoices, payment records, and affiliate commissions and payouts: 6 months; Billing, accounting and dispute resolution. If another affiliate referred you, once that period ends they keep their commission record, but without information that identifies you.

Security logs and the record of your deletion request (email hash, dates and status): 12 months; Fraud prevention and proof that we handled your request.

Encrypted database backups: 3 months; Disaster recovery. Your data leaves the backups as they rotate out.

Our payment processor, Stripe, keeps its own records under its own obligations.

If you have a paid plan, we cancel it when the deletion is completed. To stop paying sooner, cancel your plan in Settings > Billing on the web.

The Privacy Policy explains in detail how we handle and keep your data.